Prior Mystery Box
30% Bonus Value: Prior guarantees a 30% additional value on the purchased price
Choose Your Size: Indicate your preferred sneaker and apparel size by adding a note to your order on the cart page. If no size is specified Prior will provide a random assortment. We reserve the right to make the final sizing decision based on your preferences. You may receive the next size up (or half size up) as well.
PLEASE NOTE: THIS ITEM IS NON REFUNDABLE AND EXEMPT FROM EXCHANGE. PROCESSING TIME IS 7 BUSINESS DAYS
Exchange (5 days)
Contact us within 5 days of purchase for online purchases or visit our store within 5 days for in-store purchases. Approved exchange will receive store credit. Items must be unused and in their original packaging. Exchange shipping costs apply unless it's a product defect or an error on our part. The standard exchange policy applies to other brands. For assistance, please contact orders@priorstore.com.au.
Please note all exchanges will incur a 10% restocking fee. This is due to the nature of being a consignment business (a marketplace where people buy and sell), we recommend visiting us as early as possible to secure your correct size and to avoid fluctuations in market value when exchanging to a different size.
Each order is eligible for only one exchange
Cancellation of Order
Cancellation within processing the order will incur a 10% of the total value of the order restocking and administration fee.
Lost/Damaged Claim
Queries for missing/lost items must be completed within 14 days of despatch and queries for damaged items within 7 days of delivery.
Sale Items
All sales are final for sale items.
Our Assurance of Authenticity
Authenticity guarantee
Our educated team of authenticators follow our in depth multi step verification procedure to ensure you can shop with Prior with complete confidence knowing every purchase is 100% verified authentic.
Online Marketplace
Up to 7 Business days handling time
Within Australia
• From $10 via AUS Post Standard Shipping
ETA 2-4 Working days
• From $15 via AUS Post Express Shipping
ETA 1-2 Working days
To New Zealand
• From $20 via AUS Post
ETA 4-8 Working days
• From $30 via Express AUS Post
ETA 2-4 Working days
Rest Of The World
• From $39.99 via AUS PostChristmas Cutoff
All orders from our Australia Facilities shipping cutoff is 19 December